25 February 2012

How Companies Can Manage Digital Data about Customers

"The amount of data we can collect from digital interactions by consumers is staggering, and making sense of it can seem daunting. This needn't be, though. You simply have to know which data are most relevant and how best to use them.

With that in mind, here's a quick primer on how to use data to drive your digital strategy," reports Advertising Age. "First-party, web-based data (the information you can learn about visitors to your sites) is often the most accessible and valuable. Visitors are generating useful signals with every action they take. These data sets belong to you, meaning you don't need to pay third parties to use them and you may use them as fully as the rights you've secured through your user terms." Read more.

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